Verdance/ Disability Benefits
Improving how Veterans submit evidence to apply for disability benefits
QUALITATIVE RESEARCH
PRODUCT DESIGN
PROJECT MANAGEMENT
PRODUCT DESIGN
PROJECT MANAGEMENT
Nava PBC/ Forms Redesign
Redesigning California's public benefits applications
QUALITATIVE RESEARCH
DESIGN OPERATIONS
PROJECT MANAGEMENT
DESIGN OPERATIONS
PROJECT MANAGEMENT
NASA / Flight Rules
Managing safety data before and during mission spaceflight
QUALITATIVE RESEARCH
DIGITAL DESIGN
PROJECT MANAGEMENT
DIGITAL DESIGN
PROJECT MANAGEMENT
IDEO / Logistics Company
From twenty disconnected portals to one intuitive, collaborative tool
DIGITAL DESIGN
QUALITATIVE RESEARCH
PROJECT MANAGEMENT
QUALITATIVE RESEARCH
PROJECT MANAGEMENT
IDEO / United States Holocaust Memorial Museum
Teaching people-centered design methods to museum staff through the process of understanding their audiences
QUALITATIVE RESEARCH
CLIENT COLLABORATION
CLIENT COLLABORATION
TEACHING
CIID / Teamworking
A course where students learn how to collaborate well.
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